My thoughts on marketing, business, psychology & life in general.
From the category archives:
Just when I was starting to give up on Customer Service departments everywhere (post a very negative experience with Ryanair… again), a glimmer, nei a bright ray of hope shone through…
And before I get too poetic for my own good, here's what happened;
A month and a half ago I sent a heart pendant necklace to [...]
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Whoopppeee! I am finally embarking on getting some Spanish lessons with a tutor. It's well needed… Whilst I find the Spanish are extremely willing to help communications if you at least try to speak their language, I must say we're hitting barriers more and more often now.
The good old pointing and spurting a few unconnected [...]
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